Open the calendar view
Go to CRM > Calendars > Calendar View and click + New (or click a time slot).
CRM› Calendars› Calendar ViewFill it in
Pick the calendar and contact, the date and slot, and the status. Book appointment sends their usual confirmation.

1 blocked off time instead, 2 calendar, 3 date and slot, 4 the customer, 5 status, 6 book. Need a time outside hours?
Choose Custom under Date & time to book a time that isn't an open slot.
When it's done
The booking's in, the customer gets their confirmation, and reminders run as normal.
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