What it is, and who it suits
Agent Health looks at your AI agents' real calls and chats and scores how they're going. You can schedule regular checks, and a prompt optimiser suggests a tested change to the agent's instructions, shown as before and after, for you to accept or reject. It suits anyone with an AI receptionist or chat agent who doesn't have time to read every conversation. It now has its own place in the menu: AI > Agent Health.
AI› Agent HealthtipBeta. Don't see it? Ask revenu to switch it on for your account.
Open Agent Health
Go to AI > Agent Health and pick the agent.
AI› Agent Health
Read the scores
Look at the lowest-scoring conversations first. They show where the agent is getting stuck: a question it can't answer, a booking it fumbles, a tone that's off.
Turn on scheduled checks
Switch on scheduled monitoring so problems are caught without you looking.
Review suggested fixes
Open a suggested change, read the before and after, and accept it only if it's right for your business. Then test the agent yourself.
You know how your agents are going, and fixes go in only after you've checked them.
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Change what your AI agent says
Chat to the agent, edit its instructions yourself, or add knowledge. Then test it and switch it on.
- 1Open your agent
- 2Describe the change in the editor's chat
- 3Read what changed
Teach your AI agent a new answer
Add a question and answer, pasted text, a file or a web page to what it knows.
- 1Add an FAQ source
- 2Test that it finds it
- 3Make sure your agent uses it
Set up an AI receptionist that answers the phone
A voice agent that answers calls in your business's voice, answers questions and books jobs.
- 1Create the agent
- 2Give it a voice and a job
- 3Give it your knowledge
Start with a ready-made AI agent for your industry
Pre-built agents set up for your kind of business. Aria handles home services enquiries: bookings, lead details, emergencies and after-hours.
- 1What it is, and who it suits
- 2Open Industry Agents
- 3Pick Aria and review every field